Help & Service
Delivery conditions
Updated on 10/09/2026
Delivery times and charges
- Standard delivery: 2 to 5 working days in mainland France.
- Shipping costs: €6.90 — free on orders over €120.
- Carriers: Colissimo, Chronopost, DPD, UPS, Mondial Relay, GLS depending on volume and destination.
Orders confirmed before 2pm are prepared the same day. An email with the tracking number is sent to you as soon as the parcel is handed over to the carrier.
Receipt
Check the condition of the parcel on delivery. In the event of damage, make reservations with the carrier and contact us within 48 hours.