Data Protection

Privacy Policy (GDPR)

Data Controller

OTOPIECES.COM, 70, rue du Caire, 59100 Roubaix — info@otopieces.com.

Data Collected

Identity, contact details, delivery address, order history, registered vehicles and number plates, browsing data.

Purposes

Order processing, customer service, delivery tracking, invoicing, fraud prevention, and — with your consent — sending the newsletter.

Retention Period

Account data: length of the business relationship + 3 years. Invoices: 10 years (legal obligation).

Your Rights

You have the right to access, rectify, erase, restrict, object to, and port your data. Exercise these rights at info@otopieces.com. You may contact the CNIL in the event of a dispute.